Quick Answer
To choose the right family mediator, look for someone who is qualified, experienced, and easy to talk to.
Check that they are registered with the Family Mediation Council, have handled cases like yours, and offer both local meetings and online sessions if you prefer to meet from home.
Why It Matters
Choosing the right mediator can make the whole process calmer and faster.
- A good mediator helps you find fair solutions together, without taking sides or going to court.
- The goal is to reach agreements that feel practical and respectful for everyone involved.
1. Check Their Qualification
Only trained and registered mediators can run official family mediation or MIAM meetings in England and Wales.
You can check if they are on the Family Mediation Council register — this shows they meet national standards and keep their skills up to date.
2. Look for Experience in Your Type of Case
Every family is different.
- Some mediators focus on children's arrangements, others on money and property.
- Ask how many cases like yours they've handled before.
- It's okay to choose someone who really understands your situation.
3. Decide Between Local or Online Mediation
You can meet your mediator in person near where you live, or choose online mediation if that's easier.
- Online sessions work well if you live in different towns, have busy schedules, or feel more comfortable talking from home.
- Both options are confidential and equally effective.
4. Ask About Timing and Cost
Before you start, ask:
- How soon can sessions begin?
- How many meetings are usually needed?
- What does each session cost?
If you're on a low income, you may get Legal Aid to cover some or all of the costs.
5. Choose Someone You Feel Comfortable With
You'll be sharing personal details, so it's important to feel at ease.
- A good mediator listens carefully, stays neutral, and helps both people feel heard.
- If you don't feel comfortable after the first chat, it's fine to look for another mediator.
FAQ
Do I have to use a mediator near me?
No. You can choose anyone who is qualified in England or Wales, whether local or online.
Is online mediation as good as face-to-face?
Yes. Online mediation follows the same process and is just as private and effective.
Can I change my mediator later?
Yes. Mediation is voluntary — you can switch if you feel another mediator suits you better.
How long does mediation take?
Most families reach agreement within two or three sessions, but it depends on the issues.
Ready to Start?
If you're thinking about mediation, book an initial meeting (MIAM) to see if it's right for you.
Many mediators now offer flexible times and online options, so you can begin whenever you're ready.